Tag archives: Production information

4
Apr

Providing Secure Data to Customers

There is a growing need for businesses to provide real time data to customers from their internal systems, not only to improve communications with customers, but also to reduce the number of telephone requests for information which could be provided more easily on line. Of course customers who need to speak to you will continue to do so, but where they simply need information many customers would prefer to ‘help themselves’.

For many businesses providing this information presents very serious security risks. Although current accounting information, copy invoices, delivery and production schedules are readily available internally, granting access to those ...

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